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SonicWALL Customer Advantage Program
Straightforward upgrades and competitive trade-ins for SonicWALL customers!

SonicWALL Customer Advantage Program

The SonicWALL Customer Advantage Program offers an upgrade path from current SonicWALL products, as well as a trade-in path from competitors’ products, in addition to special pricing on a wide range of SonicWALL products. This offer recognizes the past investments that customers have made and helps them maintain optimal security by letting them easily and affordably replace their existing security appliances.

Customers who purchase the complete set of subscription services and support when upgrading to a SonicWALL product or trading in a competitive product can save up to 50 percent on the total annual cost of that solution, compared to the cost of buying the hardware separately and renewing services each year. Subscriptions are available in two- and three-year terms for maximum flexibility.

The Customer Advantage Program is comprised of four different offers: the Secure Upgrade Plus, Competitive Trade-In, and Customer Loyalty offers.

Secure Upgrade Plus is designed for current, qualifying SonicWALL customers who wish to upgrade from older SonicWALL appliances, as well as for those who want to trade in competitors’ appliances. The Competitive Trade-In Offer lets qualified customers and prospects trade in their old SonicWALL network security firewalls, secure mobile access and email security products for new SonicWALL firewalls, secure mobile access and email security products at significant discounts. The Customer Loyalty Offer offers special pricing to customers who make an upgrade or trade-in purchase and who purchase up to three additional products from our SonicWALL lines.

See Terms and Conditions for qualified upgrade paths. For details on arranging upgrades to SonicWALL SuperMassive™ Series products, contact us today!

Benefits:

Features:

Customer Advantage Program terms and conditions:

The Customer Advantage Program

To qualify for the Customer Advantage Program, the participant must be the legal Owner of the Eligible SonicWALL Product or Eligible Competitive Product. In order to purchase the corresponding SonicWALL Replacement Product or purchase an Eligible SonicWALL Product, the Eligible SonicWALL or Eligible Competitive Product must be (i) currently registered with the manufacturer, and (ii) listed in the Eligible Product Matrix below.

In all cases, customers are advised to consult the Eligible Product Matrices for each product line prior to completing any purchase. End customer contact information must be provided at the time of registration regardless of which party (i.e., the end- customer or reseller) is completing the registration process

SonicWALL reserves the right to validate legal ownership (e.g., by requiring a receipt or invoice showing proof of ownership).

Definitions:

For purposes of the Customer Advantage Program, the following definitions apply:

Customer Advantage Program Eligible Product Matrix:

Eligible SonicWALL products and replacement products


Network Security/Firewall Appliances
Eligible Legacy UTM Appliances Replacement Products
  • TZ 100 Series, TZ 105 Series, TZ 150, TZ 150W, TELE, TELE2, TELE3, TELE3 SP SOHO, SOHO2, SOHO3, SOHO TZW, SOHO Telecommuter SonicWALL Plus, SonicWALL DMZ XPRS, XPRS2, PRO 100
  • TZ 170, TZ 170W, TZ170 SP, TZ 170 SPW, TZ 180, TZ 180W, TZ200 Series, TZ 205 Series
  • TZ 190, TZ 190W, TZ 210 Series, TZ 215 Series
  • NSA 240, NSA 220 Series, NSA 250M W
  • NSA 240, NSA 250 MW, PRO, PRO 200, PRO 230, PRO 1260, PRO 2040, NSA 2400, NSA 2400MX, NSA 3500
  • PRO-VX, PRO 300, PRO 330, PRO 3060, NSA 3500, NSA 4500
  • PRO 4060, NSA 4500, PRO 5060c, PRO 5060f, GX250
  • GX650, NSA 5000, NSA E5500, NSA E6500, NSA E7500, NSA E8500, NSA E8510
SonicPoint Wireless Appliances
Eligible SonicPoint Appliances Replacement Products
  • SonicPoint, SonicPoint A/B/G, SonicPoint G, SonicPoint-N Dual-Band, SonicPoint-Ne Dual-Band, SonicPoint-Ni Dual-Band, SonicPoint-N Dual-Radio
Email Security Appliances
Eligible Legacy ES Appliances Replacement Products
  • ES 200, ES 300, ES 400
  • ESA 500, ESA 6000
  • ESA 8000

SonicWALL service transfers

The following service and license subscriptions will be transferred from the Eligible SonicWALL Product to the corresponding Replacement Product pursuant to the Customer Advantage Program:

Term subscription licenses will be transferred and continue on the Replacement Product for the remaining term. Purchased service and support licenses will be transferred for the remaining term of such service. Outstanding warranty or firmware upgrade terms (including but not limited to “free firmware for life”) are not transferable.

The Owner must identify an Eligible SonicWALL Product before the Owner can register the Replacement Product. Once the Replacement Product has been registered, the user must transfer services from the Eligible SonicWALL Product to the Replacement Product within sixty (60) days. The Eligible SonicWALL Product will be removed from www.MySonicWALL.com at the time that the services are transferred to the Replacement Product. If the services are not transferred within sixty (60) days SonicWALL will automatically transfer such services after such time period. The Eligible SonicWALL Product will be deactivated and may not be reregistered, updated, supported, returned or upgraded.

The subscription services included with the applicable Replacement Product

Customer Advantage Program Competitive Product Matrix:

Eligible SonicWALL products and competitive products


Eligible Competitive Products
SonicWALL Barracuda Check Point Cisco Fortinet Juniper Palo Alto Networks Symantec WatchGuard
TZ 300, 400, 500, 600 Series SGS 400 Series, F10, F100, F200, X200, X201, X300 Safe@Office Series, UTM-1 Edge Series 600 Series (620/640/680) 1100 Series (1120/1140/1180) PIX 501, PIX 506, ASA 5505, ASA 5510, ASA 5512-X FG 30B/D Series, FG 40C Series, FG 50B Series, FG 60 Series, FG 60B Series, FG 60C/D Series, FG 80C/D Series, FG 70D Series FG 90D Series FG 92D Series FG 100/100A, FG 100D, FC 110C NetScreen 5GT Series, SSG-5 Series, SSG-20 Series, SRX-100 Series, SRX-110 Series, SRX-210 Series, SRX-220 Series, SRX-240 Series, NS-25 PA-200, PA-500, PA-2020 SGS 400 X-Edge Series, X-Edge eSeries, SOHO6 Series, Firebox T10, XTM 22/23/25/ 26/33/115/330, X550e, X750e, X700, X500, XTM525, XTM535
NSA 2600 F200, F300, X300   ASA 5510 FG 100A, FG 110C, FG 200A, FG 300A, FG 100D, FG 200A/B, FG 300A NS-25 PA-200   X500, X550e, X700, X750e, XTM525, XTM535
NSA 3600 SGS 5620, F300, F400, X300, X400   PIX 506, PIX 515, ASA 5510, ASA 5520, ASA 5512-X, ASA 5540 FG 400, FG 400A, FG 200A/B NS 50, SSG-140, NS-204, NS-240, SSG-320, SRX 220, SRX 550 PA-500, PA-2020 SGS 5620 XTM 510, XTM 520, X1250e, X1000, X1000e, XTM 535, XTM 545
NSA 4600 SGS 5620, F400, X400 UTM-1 450 PIX 515, ASA 5515-X, ASA 5520, ASA 5525-X, ASA 5540 FG 200A, FG 300A/C, FG 310B, FG 500, FG 500A, FG 600C, FG 800C NS-204, SSG-320, SRX 550 PA-500, PA-2050 SGS 5620 XTM 530, XTM 810, X5500e, X2500e, X5000, X6500e, X6000, XTM545, XTM850
NSA 5600 SGS 5640, F600, X600 UTM-1 1050, 2205, 2207, 2208, 2210 PIX 535, ASA 5515-X, ASA 5520, ASA 5525-X, ASA 5540, ASA 5550 FG 300, FG300A/C, FG 310B, FG 400/400A, FG 600C, FG 800/800C NS-208, NS-500, SSG-520, SRX 650 PA-2020, PA-3020, PA-4020 SGS 5640 XTM 810, XTM 820, X6500e, X6000, XTM 850, XTM 860
NSA E6500, NSA 6600 SGS 5660, F800 UTM-1 2050, 4200 ASA 5540, ASA 5545-X, ASA 5550 FG 600C, FG 1000C, FG 1240B, FG 3000, FG 4000, FG 4010, FG3000, FG3016B, FG4000P/S, FG4010B, FG5000 NS-1000, SSG-520 PA-3020, PA-2050, PA-4050 SGS 5660 XTM 820, X8500e, X8000, XTM 870
NSA E8500   FW-1 NG, VPN-1 NG, 4600 ASA 5540, ASA 5550, ASA 5585-X FG1240B, FG3000, FG3016B, FG3810A SG 1000/2000, SRX 650 PA-4060, PA-5020   XTM 1050, XTM 1520, XTM 1525, X8500e-F
SuperMassive 9200 F900 FW-1 NG, VPN-1 NG, 4600 ASA 5540, ASA 5550, ASA 5585, ASA 5585-X FG1240B, FG3000, FG3016B, FG3810A ISG 1000/2000, SRX 650 PA-3050, PA-4020, PA-4060, PA-5020   XTM 1050, XTM 1520, XTM 1525, X8500e-F
SuperMassive 9400   FW-1 NG, VPN-1 NG, 4600 ASA 5540, ASA 5550, ASA 5585, ASA 5585-X FG1240B, FG3000, FG3016B, FG3810A ISG 1000/2000, SRX 650 PA-3050, PA-4020, PA-4060, PA-5020   XTM 1050, XTM 1520, XTM 1525, X8500e-F
SuperMassive 9600   FW-1 NG, VPN-1 NG, 4600 ASA 5540, ASA 5550, ASA 5585, ASA 5585-X FG1240B, FG3000, FG3016B, FG3810A ISG 1000/2000, SRX 650 PA-3050, PA-4020, PA-4050, PA-4060, PA-5020, PA-5050   XTM 1050, XTM 2050, X8500e-F
SuperMassive 9800   FW-1 NG, VPN-1 NG, 4600 ASA 5540, ASA 5550, ASA 5585, ASA 5585-X FG1240B, FG3000, FG3016B, FG3810A ISG 1000/2000, SRX 650 PA-3050, PA-4020, PA-4050, PA-4060, PA-5020, PA-5050   XTM 1050, XTM 2050, X8500e-F

Note: Other eligible vendors include: Sophos (Astaro), Barracuda (Phion), Netasq, Arkoon, Cyberoam, Clavister, Internet Security Systems (IBM), Secure Computing, SourceFire

Email Security Appliances:

SonicWALL Any Competitor Appliance (hardware or virtual), software or service
ESA 3300 or ESA 4300 1 to 1,000 user Barracuda, Cisco IronPort, Symantec BrightMail, Proofpoint, MX Logic, Postini, FortiMail, Astaro, Eleven, MailFrontier
ESA 4300 or ESA ES 8300 1,000 to 5,000 user Barracuda, Cisco IronPort, Symantec BrightMail, Proofpoint, MX Logic, Postini, FortiMail, Astaro, Eleven, MailFrontier.
ESA ES 8300 1 to 1,000 user Barracuda, Cisco IronPort, Symantec BrightMail, Proofpoint, MX Logic, Postini, FortiMail, Astaro, Eleven, MailFrontier.

Terms and Conditions:

Purchase and registration of the Eligible Competitive Product requires six (6) months prior ownership of an Eligible Competitive Product. As a condition of this program, the Owner agrees that he/she will dispose of the Eligible Competitive Product within sixty (60) days of the Registration Date. If proof of ownership of the Eligible Competitive Product is not available within fifteen (15) days upon written request from SonicWALL or if the Eligible Competitive Product is not disposed of within sixty (60) days of Registration Date of the Replacement Product SonicWALL reserves the right to terminate the services applicable to the Replacement Product SKU.

In order to register the Replacement Product, the Owner must provide current contact details (i.e., contact person’s name, e-mail address, business phone number, organization name, and physical address) and certify that all responses in the required fields of the Competitive Replacement Form are true and correct.

To qualify for the applicable Customer Loyalty Offer, the Owner must participate in the Secure Upgrade Plus or Competitive Trade-in offers

Important Notice and Disclaimer: In all cases, end-users and Resellers should consult the Eligible Product Matrices for each product line in advance of any purchase. SonicWALL reserves the right to either deny or adjust entitlements to reflect any misrepresentation of eligibility. SonicWALL reserves the right to make changes to the Customer Advantage Program at any time without notice.