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SonicWALL Dynamic Support 24x7
Customer Support Services


SonicWALL requires continuous coverage for Support Agreements:

New agreements are retroactively activated to the expiration date of the most recent warranty or support agreement. SonicWALL Support Services Reinstatement enables customers with expired warranties or support who purchase new support agreements a full 12 months of support from the date of activation. Also included in SonicWALL Support Services Reinstatement is a single firmware update, allowing customers access to the most current firmware features.

Customers may also purchase a 2 Years Support contract without the need to purchase the Reinstatement License and receive 2-years of support from the date of activation.

SonicWALL Dynamic Support is designed for customers who need continued protection through ongoing firmware updates and advanced technical support. Dynamic Support is available during normal business hours 8x5 or year round 24x7, depending on your needs.

Available in one-, two- and three-year agreements, SonicWALL Dynamic Support services include:

Silver Support 24x7 and Dynamic Support 24x7 provide for direct technical assistance 24 hours a day 365 days a year, while Silver 8x5 Support and Standard Support (8x5) provide for direct technical assistance during local business hours 8:00am – 5:00pm Monday through Friday, excluding holidays. Chat support is available 6:00am – 6:00pm Pacific Time Monday through Friday for firewall customers in N. America.

8:00 am - 5:00 pm local time is defined as follows:

NOTE: All SonicWALL hardware appliance products (other than E-Class products) purchased and registered prior to April 1, 2012 come with 90 days of Standard Support (8x5) at no additional charge.

SonicWALL Dynamic Support 24x7
Dynamic Support 24x7 for the Series
Dynamic Support 24x7 for the TZ 105 Series (1 Year)
#01-SSC-4862
List Price: $117.00
Our Price: $87.00
Dynamic Support 24x7 for the TZ 105 Series (2 Years)
#01-SSC-4863
List Price: $202.00
Our Price: $151.00
Dynamic Support 24x7 for the TZ 105 Series (3 Years)
#01-SSC-4864
List Price: $286.00
Our Price: $214.00
Dynamic Support 24x7 for the TZ 205 Series (1 Year)
#01-SSC-4817
List Price: $182.00
Our Price: $136.00
Dynamic Support 24x7 for the TZ 205 Series (2 Years)
#01-SSC-4818
List Price: $312.00
Our Price: $234.00
Dynamic Support 24x7 for the TZ 205 Series (3 Years)
#01-SSC-4819
List Price: $429.00
Our Price: $321.00
Dynamic Support 24x7 for the TZ 215 Series (1 Year)
#01-SSC-4775
List Price: $286.00
Our Price: $214.00
Dynamic Support 24x7 for the TZ 215 Series (2 Years)
#01-SSC-4776
List Price: $494.00
Our Price: $370.00
Dynamic Support 24x7 for the TZ 215 Series (3 Years)
#01-SSC-4777
List Price: $676.00
Our Price: $507.00
Dynamic Support 24x7 for the TZ 215 Series (4 Years)
#01-SSC-4778
List Price: $915.00
Our Price: $686.00
Dynamic Support 24x7 for the TZ 215 Series (5 Years)
#01-SSC-4779
List Price: $1,144.00
Our Price: $858.00
Dynamic Support 24x7 for Legacy TZ Series Appliances
Dynamic Support 24x7 for the TZ 200 Series (1 Year)
#01-SSC-7295
List Price: $176.00
Our Price: $132.00
Dynamic Support 24x7 for the NSA Series Appliances
Dynamic Support 24x7 for the NSA 220 Series (1 Year)
#01-SSC-4630
List Price: $328.00
Our Price: $246.00
Dynamic Support 24x7 for the NSA 220 Series (2 Years)
#01-SSC-4631
List Price: $556.00
Our Price: $417.00
Dynamic Support 24x7 for the NSA 220 Series (3 Years)
#01-SSC-4632
List Price: $785.00
Our Price: $588.00
Dynamic Support 24x7 for the NSA 220 Series (4 Years)
#01-SSC-4633
List Price: $1,048.00
Our Price: $786.00
Dynamic Support 24x7 for the NSA 220 Series (5 Years)
#01-SSC-4634
List Price: $1,309.00
Our Price: $981.00
Dynamic Support 24x7 for the NSA 250M Series (1 Year)
#01-SSC-4588
List Price: $447.00
Our Price: $335.00
Dynamic Support 24x7 for the NSA 250M Series (2 Years)
#01-SSC-4589
List Price: $761.00
Our Price: $570.00
Dynamic Support 24x7 for the NSA 250M Series (3 Years)
#01-SSC-4590
List Price: $1,073.00
Our Price: $804.00
Dynamic Support 24x7 for the NSA 250M Series (4 Years)
#01-SSC-4591
List Price: $1,431.00
Our Price: $1,073.00
Dynamic Support 24x7 for the NSA 250M Series (5 Years)
#01-SSC-4592
List Price: $1,789.00
Our Price: $1,341.00
Dynamic Support 24x7 for Legacy NSA Series Appliances
Dynamic Support 24x7 for the NSA 2400 Series (1 Year)
#01-SSC-7248
List Price: $592.00
Our Price: $444.00
Dynamic Support 24x7 for the NSA 2400 Series (2 Years)
#01-SSC-7249
List Price: $1,008.00
Our Price: $756.00
Dynamic Support 24x7 for the NSA 3500 Series (1 Year)
#01-SSC-7239
List Price: $1,008.00
Our Price: $756.00
Dynamic Support 24x7 for the NSA 4500 Series (1 Year)
#01-SSC-7230
List Price: $1,494.00
Our Price: $1,120.00
Dynamic Support 24x7 for the NSA 5000 Series (1 Year)
#01-SSC-7221
List Price: $2,391.00
Our Price: $1,793.00

SonicWALL Support Services Reinstatement:

SonicWALL requires continuous coverage for support agreements. New agreements are retroactively activated to the expiration date of the most recent warranty or support agreement. SonicWALL Support Services Reinstatement enables customers with expired warranties or support who purchase new support agreements a full 12 months of support from date of activation. Also included in SonicWALL Support Services Reinstatement is a single firmware update, allowing customers access to the most current firmware features. Please contact us to purchase support reinstatement.