Dell SonicWALL Dynamic Support 24x7
Dell SonicWALL requires continuous coverage for Support Agreements:
New agreements are retroactively activated to the expiration date of the most recent warranty or support agreement. Dell SonicWALL Support Services Reinstatement enables customers with expired warranties or support who purchase new support agreements a full 12 months of support from the date of activation. Also included in Dell SonicWALL Support Services Reinstatement is a single firmware update, allowing customers access to the most current firmware features.
Customers may purchase a 2- or 3-Year Support Contract without the need to purchase the Reinstatement License and receive 2- or 3-years of support from the date of activation.
Dell SonicWALL Dynamic Support is designed for customers who need continued protection through ongoing firmware updates and advanced technical support. Dynamic Support is available during normal business hours 8x5 or year round 24x7, depending on your needs.
Available in one-, two- and three-year agreements, Dell SonicWALL Dynamic Support services include:
- Chat/ Email/Web/Telephone Support - for technical assistance
- Software/Firmware Updates - for all software and firmware updates and upgrades
- Hardware Replacement - Advance Exchange for replacement of defective hardware
- Support Tools - for access to Dell SonicWALL's electronic support tools
Silver Support 24x7 and Dynamic Support 24x7 provide for direct technical assistance 24 hours a day 365 days a year, while Silver Support 8x5 and Dynamic Support 8x5 provide for direct technical assistance during local business hours 8:00am – 5:00pm Monday through Friday, excluding holidays. Chat support is available 6:00am – 6:00pm Pacific Time Monday through Friday for firewall customers in N. America.
8:00 am - 5:00 pm local time is defined as follows:
- In North America: 8:00 am - 5:00 pm local time in the region where the product is registered
- In Latin America: 8:00 am - 5:00 pm local time in the country where the product is registered
- In Europe, Middle East and Africa: 9:00 am - 6:00 pm GMT +1 in the country where the product is registered
- In Asia Pacific: 8:00 am - 5:00 pm local time in the country where the product is registered
- In Japan: 5:00 pm - 2:00 am UTC/GMT
NOTE: All Dell SonicWALL hardware appliance products (other than E-Class products) purchased and registered prior to April 1, 2012 come with 90 days of Dynamic Support 8x5 at no additional charge.
| Dell SonicWALL Dynamic Support 24x7 | ||
|---|---|---|
| Dynamic Support 24x7 for New TZ Series Appliances | ||
| 24x7 Dynamic Support for TZ 105 Series (1 Year) | 01-SSC-4862 List Price: $90.00 Our Price: $67.95 |
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| 24x7 Dynamic Support for TZ 105 Series (2 Years) | 01-SSC-4863 List Price: $155.00 Our Price: $116.95 |
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| 24x7 Dynamic Support for TZ 105 Series (3 Years) | 01-SSC-4864 List Price: $220.00 Our Price: $165.95 |
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| 24x7 Dynamic Support for TZ 205 Series (1 Year) | 01-SSC-4817 List Price: $140.00 Our Price: $105.95 |
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| 24x7 Dynamic Support for TZ 205 Series (2 Years) | 01-SSC-4818 List Price: $240.00 Our Price: $180.95 |
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| 24x7 Dynamic Support for TZ 205 Series (3 Years) | 01-SSC-4819 List Price: $330.00 Our Price: $247.95 |
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| 24x7 Dynamic Support for TZ 215 Series (1 Year) | 01-SSC-4775 List Price: $220.00 Our Price: $165.95 |
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| 24x7 Dynamic Support for TZ 215 Series (2 Years) | 01-SSC-4776 List Price: $380.00 Our Price: $285.95 |
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| 24x7 Dynamic Support for TZ 215 Series (3 Years) | 01-SSC-4777 List Price: $520.00 Our Price: $390.95 |
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| 24x7 Dynamic Support for TZ 150 Series (1 Year) | 01-SSC-5819 List Price: $116.00 Our Price: $87.95 |
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| 24x7 Dynamic Support for TZ 170 Series 10/25 Node (1 Year) | 01-SSC-3514 List Price: $176.00 Our Price: $67.00 |
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| 24x7 Dynamic Support for TZ 180 Series (Unrestricted Node) (1 Year) | 01-SSC-6936 List Price: $264.00 Our Price: $198.95 |
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| 24x7 Dynamic Support for TZ 180 Series (Unrestricted Node) (2 Years) | 01-SSC-6937 List Price: $298.00 Our Price: $223.95 |
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| 24x7 Dynamic Support for TZ 170/TZ 190 Series Unrestricted Node (1 Year) | 01-SSC-3515 List Price: $401.00 Our Price: $102.00 |
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| 24x7 Dynamic Support for TZ 170/TZ 190 Series Unrestricted Node (2-Years) | 01-SSC-6210 List Price: $452.00 Our Price: $339.95 |
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| 24x7 Dynamic Support for TZ 170/TZ 190 Series Unrestricted Node (3-Years) | 01-SSC-6211 List Price: $640.00 Our Price: $480.95 |
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| 24x7 Dynamic Support for TZ 100 Series (1 Year) | 01-SSC-7298 List Price: $90.00 Our Price: $67.95 |
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| 24x7 Dynamic Support for TZ 100 Series (2 Years) | 01-SSC-7299 List Price: $155.00 Our Price: $116.95 |
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| 24x7 Dynamic Support for TZ 200 Series (1 Year) | 01-SSC-7295 List Price: $135.00 Our Price: $101.95 |
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| 24x7 Dynamic Support for TZ 200 Series (2 Years) | 01-SSC-7296 List Price: $235.00 Our Price: $176.95 |
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| 24x7 Dynamic Support for TZ 200 Series (3 Years) | 01-SSC-7297 List Price: $325.00 Our Price: $243.95 |
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| 24x7 Dynamic Support for TZ 210 Series (1 Year) | 01-SSC-8613 List Price: $205.00 Our Price: $153.95 |
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| 24x7 Dynamic Support for TZ 210 Series (2 Years) | 01-SSC-8614 List Price: $348.00 Our Price: $261.95 |
| 24x7 Dynamic Support NSA 220 Series (1 Year) | 01-SSC-4630 List Price: $252.00 Our Price: $189.95 |
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| 24x7 Dynamic Support NSA 220 Series (2 Year) | 01-SSC-4631 List Price: $428.00 Our Price: $321.95 |
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| 24x7 Dynamic Support NSA 220 Series (3 Year) | 01-SSC-4632 List Price: $604.00 Our Price: $453.95 |
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| 24x7 Dynamic Support NSA 240 Series (1 Year) | 01-SSC-8623 List Price: $275.00 Our Price: $206.95 |
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| 24x7 Dynamic Support NSA 250M Series (1 Year) | 01-SSC-4588 List Price: $344.00 Our Price: $258.95 |
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| 24x7 Dynamic Support NSA 250M Series (2 Year) | 01-SSC-4589 List Price: $585.00 Our Price: $438.95 |
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| 24x7 Dynamic Support NSA 250M Series (3 Year) | 01-SSC-4590 List Price: $825.00 Our Price: $618.95 |
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| 24x7 Dynamic Support NSA 2400 Series (1 Year) | 01-SSC-7248 List Price: $455.00 Our Price: $341.95 |
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| 24x7 Dynamic Support NSA 2400 Series (2 Years) | 01-SSC-7249 List Price: $775.00 Our Price: $581.95 |
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| 24x7 Dynamic Support NSA 2400 Series (3 Years) | 01-SSC-7250 List Price: $1,095.00 Our Price: $821.95 |
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| 24x7 Dynamic Support NSA 3500 Series (1 Year) | 01-SSC-7239 List Price: $775.00 Our Price: $581.95 |
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| 24x7 Dynamic Support NSA 3500 Series (2 Years) | 01-SSC-7240 List Price: $1,325.00 Our Price: $993.95 |
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| 24x7 Dynamic Support NSA 3500 Series (3 Years) | 01-SSC-7241 List Price: $1,875.00 Our Price: $1,406.95 |
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| 24x7 Dynamic Support NSA 4500 Series (1 Year) | 01-SSC-7230 List Price: $1,149.00 Our Price: $861.95 |
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| 24x7 Dynamic Support NSA 4500 Series (2 Years) | 01-SSC-7231 List Price: $1,955.00 Our Price: $1,466.95 |
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| 24x7 Dynamic Support NSA 4500 Series (3 Years) | 01-SSC-7232 List Price: $2,755.00 Our Price: $2,066.95 |
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| 24x7 Dynamic Support NSA 5000 Series (1 Year) | 01-SSC-7221 List Price: $1,839.00 Our Price: $1,379.95 |
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| 24x7 Dynamic Support NSA 5000 Series (2 Years) | 01-SSC-7222 List Price: $3,125.00 Our Price: $2,343.95 |
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| 24x7 Dynamic Support NSA 5000 Series (3 Years) | 01-SSC-7223 List Price: $4,409.00 Our Price: $3,306.95 |
| 24x7 Dynamic Support for PRO 1260 (1 Year) | 01-SSC-5630 List Price: $345.00 Our Price: $241.00 |
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| 24x7 Dynamic Support for PRO 2040 (1 Year) | 01-SSC-5707 List Price: $523.00 Our Price: $341.00 |
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| 24x7 Dynamic Support for PRO 3060 (1 Year) | 01-SSC-3061 List Price: $787.00 Our Price: $511.00 |
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| 24x7 Dynamic Support for PRO 3060 (2 Years) | 01-SSC-6222 List Price: $1,339.00 Our Price: $870.00 |
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| 24x7 Dynamic Support for PRO 4060 (1 Year) | 01-SSC-3063 List Price: $1,317.00 Our Price: $572.00 |
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| 24x7 Dynamic Support for PRO 4060 (2 Years) | 01-SSC-6226 List Price: $2,238.00 Our Price: $1,144.00 |
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| 24x7 Dynamic Support for PRO 4100 (1 Year) | 01-SSC-5639 List Price: $1,840.00 Our Price: $1,104.00 |
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| 24x7 Dynamic Support for PRO 5060 (3 Years) | 01-SSC-6235 List Price: $6,348.00 Our Price: $2,760.00 |
| 24x7 Dynamic Support for Content Security Manager 2100 (1 Year) | 01-SSC-5626 List Price: $709.00 Our Price: $272.00 |
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| 24x7 Dynamic Support for Content Security Manager 2100 (3-Years) | 01-SSC-6243 List Price: $1,308.00 Our Price: $654.00 |
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| 24x7 Dynamic Support for Content Security Manager 3200 (1 Year) | 01-SSC-6259 List Price: $850.00 Our Price: $425.00 |
| 24x7 Dynamic Support for TELE3 Series (1 Year) | 01-SSC-3513 List Price: $116.00 Our Price: $67.00 |
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| 24x7 Dynamic Support for SOHO 10/25 Node (1 Year) | 01-SSC-6264 List Price: $116.00 Our Price: $101.00 |
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| 24x7 Dynamic Support for SOHO3 Unrestricted Node (1 Year) | 01-SSC-6267 List Price: $116.00 Our Price: $154.00 |
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| 24x7 Dynamic Support for PRO 100 (1 Year) | 01-SSC-3516 List Price: $385.00 Our Price: $192.00 |
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| 24x7 Dynamic Support for PRO 230 (1 Year) | 01-SSC-3517 List Price: $455.00 Our Price: $227.00 |
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| 24x7 Dynamic Support for PRO 300 (1 Year) | 01-SSC-3518 List Price: $645.00 Our Price: $322.00 |
Dell SonicWALL Support Services Reinstatement:
Dell SonicWALL requires continuous coverage for support agreements. New agreements are retroactively activated to the expiration date of the most recent warranty or support agreement. Dell SonicWALL Support Services Reinstatement enables customers with expired warranties or support who purchase new support agreements a full 12 months of support from date of activation. Also included in Dell SonicWALL Support Services Reinstatement is a single firmware update, allowing customers access to the most current firmware features.
| Dell SonicWALL Support Services Reinstatement | ||
|---|---|---|
| Support Services Reinstatement | ||
| Support Reinstatement and Firmware Update for TELE3/SOHO3-10/25/50/Unl Products | 01-SSC-5240 List Price: $82.00 Our Price: $61.95 |
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| Support Reinstatement and Firmware Update for PRO 200/300/230/330 Products | 01-SSC-5241 List Price: $220.00 Our Price: $165.95 |
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