SonicWALL
Secure Upgrade Plus Program
Simpler Expanded Upgrades and
Competitive Trade-ins for SonicWALL Customers
Secure Upgrade Plus simplifies and expands upon SonicWALL’s overwhelmingly successful Secure Upgrade and UTM Trade-up programs, offering an upgrade path from current SonicWALL products, as well as a trade-in path from competitors’ products. The new program expands to include more network security/firewall products as well as other SonicWALL solutions.
The SonicWALL Secure Upgrade Plus program recognizes the investments that customers have previously made and helps them maintain optimal security by letting them easily and affordably upgrade or trade-in their existing security appliances.
Customers who purchase the minimum set of subscription services and support when upgrading a SonicWALL product or trading-in from a competitive product can save up to 50% on the total annual cost of that solution, compared to the cost of buying the hardware separately plus one year of services. Subscriptions are now available in 2- and 3-year terms for maximum flexibility. Secure Upgrade Plus now also features more SonicWALL Network Security firewall products (including the popular new TZ 200 Series), as well as other specified SonicWALL product lines, including Continuous Data Protection (CDP), Secure Remote Access (SSL VPN) and Email Security (ES).
Customers who participate in Secure Upgrade Plus and upgrade or trade-in through the program to a SonicWALL product also qualify to receive preferred Customer Loyalty Bundle pricing on the purchase of additional products from each of SonicWALL’s other product lines.
See Terms and Conditions for qualified upgrade paths. For details on arranging upgrades to E-Class Series products, please contact us.
Features and Benefits:
- Upgrades from a SonicWALL product or trade-ins of a competitive products are included.
- Financial rewards for enhancing security include up to 50% savings on total annual solution costs (in contrast to the cost of buying the hardware separately plus one year of services).
- Service and support subscriptions transfer from your old SonicWALL appliance to the new appliance, within approved upgrade paths and equal to any time remaining on your old appliance.
- Qualify for Customer Loyalty Bundle features preferred pricing (30% less than MSRP on an appliance) for the purchase of an additional product from any of SonicWALL’s other product lines.
- Broader choice of qualifying solutions includes more Network Security appliances (including the new TZ 200 offerings), and now includes Continuous Data Protection (CDP), Secure Remote Access (SSL VPN) and Email Security (ES) solutions as well.
- Flexible, simplified subscriptions are now available in 2- and 3-year terms.
Terms and Conditions:
The following terms and conditions apply to the SonicWALL Customer Advantage Program:
Secure Upgrade Plus:
To qualify for Secure Upgrade Plus, the participant must be the legal Owner of the Eligible SonicWALL Product or Eligible Competitive Product listed below. In order to purchase the corresponding SonicWALL Replacement Product, the Eligible SonicWALL or Eligible Competitive Product must be (i) currently registered with the manufacturer, and (ii) listed in the Eligible Product Matrix below.
In all cases, both customers and resellers are advised to consult the Eligible Product Matrices for each product line prior to completing any purchase. End customer contact information must be provided at the time of registration regardless of which party (i.e., the end customer or reseller) is completing the registration process.
SonicWALL reserves the right to validate legal ownership (e.g., by requireing a receipt or invoice showing proof of ownership).
Definitions:
For purposes of Secure Upgrade Plus, the following definitions apply:
- Eligible SonicWALL Product means the SonicWALL product the Owner has agreed to replace and remove from service and is listed in the Eligible Product Matrix below.
- Eligible Competitive Product means the competitive manufacturer’s product that the Owner has agreed to replace and remove from service and is listed in the Eligible Product Matrix below.
- Replacement Product means (i) the SonicWALL appliance that replaces the Eligible Product, (ii) is listed in the Eligible Product Matrix below and (iii) is purchased through Secure Upgrade Plus.
- Owner means the person who has legal ownership of the Eligible SonicWALL or Eligible Competitive Product.
- Registration Date means the day the Owner registers the Replacement Product with a valid account on www.MySonicWALL.com.
SonicWALL Appliance Replacements – Eligible SonicWALL Product Matrix:
The Eligible SonicWALL Products and associated Replacement Products for Secure Upgrade Plus are as follows:
| Network Security/Firewall Appliances | |
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| Eligible Legacy UTM Appliances | Replacement Products |
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| Data Backup and Recovery Appliances | |
| Eligible Legacy CDP Appliances | Replacement Products |
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| Email Security Appliances | |
| Eligible Legacy ES Appliances | Replacement Products |
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| Secure Remote Access Appliances | |
| Eligible Legacy SSL VPN Appliances | Replacement Products |
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SonicWALL Service Transfers:
The following service and license subscriptions will be transferred from the Eligible SonicWALL Product to the corresponding Replacement Product pursuant to Secure Upgrade Plus:
- Comprehensive Gateway Security Suite (CGSS)
- Anti-Virus Services (all versions)
- Licenses for VPN Client
- ViewPoint licenses
- Other applicable Service and Support licenses:
- Dynamic Support 24x7 for SSL VPN
- Dynamic Support 24x7 for CDP
- Email Protection with Dynamic Support for Email Security
Term subscription licenses will be transferred and continue on the Replacement Product for the remaining term. Purchased service and support licenses will be transferred for the remaining term of such service. Outstanding warranty or firmware upgrade terms (including but not limited to “free firmware for life”) are not transferable.
The Owner must identify an Eligible SonicWALL Product before the Owner can register the Replacement Product. Once the Replacement Product has been registered, the user must transfer services from the Eligible SonicWALL Product to the Replacement Product within sixty (60) days. The Eligible SonicWALL Product will be removed from www.MySonicWALL.com at the time that the services are transferred to the Replacement Product. If the services are not transferred within sixty (60) days SonicWALL will automatically transfer such services after such time period. The Eligible SonicWALL Product will be deactivated and may not be re-registered, updated, supported, returned or upgraded.
The subscription services which are included with the applicable Replacement Product SKU purchased will be activated upon the Registration Date.
Network Security/Firewall Appliances:
| Eligible Competitive Products | ||||||
|---|---|---|---|---|---|---|
| SonicWALL | WatchGuard | Cisco | Check Point | Fortinet | Symantec | Juniper |
| TZ 200, TZ 210 or NSA 240 | X-Edge Series, X-Edge eSeries, SOHO6 Series |
PIX 501, PIX 506 ASA 5505 |
Safe@Office Series UTM-1 Edge Series |
FortiGate 30B Series, FortiGate 50B Series FortiGate 60B Series FortiGate 80C Series |
SGS 400 Series | NetScreen 5GT Series SSG-5 Series SSG-20 Series |
| NSA 2400 | X550e, X750e, X500, X700 | ASA 5510 | UTM-1 130 | FG100A, FG200A, FG310B | SGS 5620 | NS-25 |
| NSA 3500 | X1250e, X1000 | PIX 506, ASA 5510 | UTM-1 270 | FG400 | SGS 5620 | NS-50, SSG-140 |
| NSA 4500 | X5500e, X2500 | PIX 515, ASA 5520 | UTM-1 450 | SGS 5620 | NS-204, SSG-320 | |
| NSA E5500 | X6500e, X6000 | PIX 535, ASA 5540 | UTM-1 1050 | FG 300, FG 400, FG 800 | SGS 5640 | NS-208, NS-500, SSG-520 |
| NSA E6500 | X8500e, X8000 | ASA 5540, ASA 5550 | UTM-2050 | FG3000, FG4000 | SGS 5660 | NS-1000, SSG-520 |
| NSA E7500 | X8500e-F | ASA5540, ASA 5550 | FW-1 NG, VPN-1 NG | FG3016B, FG3810A | - | ISG 1000/2000 |
Note: Other eligible vendors include: Astro, Phion, Netasq, Arkoon, Clavister, Internet Security Systems (IBM), Secure Computing, SourceFire
Email Security Appliances:
| SonicWALL | Any Competitor Appliance (hardware or virtual), software or service |
| ESA 3300 or ESA 4300 | 1 to 1,000 user Barracuda, Cisco IronPort, Symantec BrightMail, Proofpoint, MX Logic, Postini, FortiMail, Astaro, Eleven, MailFrontier. |
| ESA 4300 or ESA ES 8300 | 1,000 to 5,000 user Barracuda, Cisco IronPort, Symantec BrightMail, Proofpoint, MX Logic, Postini, FortiMail, Astaro, Eleven, MailFrontier. |
| ESA ES 8300 | 1,000 to 5,000 user Barracuda, Cisco IronPort, Symantec BrightMail, Proofpoint, MX Logic, Postini, FortiMail, Astaro, Eleven, MailFrontier. |
Secure Remote Access Appliances:
| SonicWALL | Juniper | Cisco | Citrix | Barracuda | WatchGuard |
| SRA 1200 | SA700 | ASA 5505 | CAG 2010 | Model 180, Model 280 | SSL 100 |
| SRA 4200 | SA700 | ASA 5505 | CAG 2010 | Model 280, Model 380 | SSL 500 |
| SRA ES-750 | SA700, SA2500 | ASA 5505 | CAG 2010 | Model 480, Model 680 | SSL 1000 |
| SRA EX6000 | SA2500, SA4500 | ASA 5510, ASA 5520 | CAG 7000, CAG 9000 | - | - |
| SRA EX7000 | SA4500, SA6500 | ASA 5550, ASA 5580 | CAG 9000, CAG 10000 | - | - |
Note: Other eligible vendors include: F5, Portwise, Microsoft, AEP Netilla
Purchase and registration of the Eligible Competitive Product requires six (6) months prior ownership of an Eligible Competitive Product. As a condition of this program, the Owner agrees that he/she will dispose of the Eligible Competitive Product within sixty (60) days of the Registration Date. If proof of ownership of the Eligible Competitive Product is not available within fifteen (15) days upon written request from SonicWALL or if the Eligible Competitive Product is not disposed of within sixty (60) days of Registration Date of the Replacement Product SonicWALL reserves the right to terminate the services applicable to the Replacement Product SKU.
In order to register the Replacement Product, the Owner must provide current contact details (i.e., contact person’s name, e-mail address, business phone number, organization name, and physical address) and certify that all responses in the required fields of the Competitive Replacement Form are true and correct.
To qualify for the applicable Customer Loyalty Bundle, the Owner must participate in Secure Upgrade Plus.
Important Notice and Disclaimer: In all cases, end-users and Resellers should consult the Eligible Product Matrices for each product line in advance of any purchase. SonicWALL reserves the right to either deny or adjust entitlements to reflect any misrepresentation of eligibility. SonicWALL reserves the right to make changes to Secure Upgrade Plus and the applicable Customer Loyalty Bundle at any time without notice.