SonicWall Solutions for Managed Service Providers
Managing network security is a necessary but often overwhelming task for smaller organizations, especially with new and unexpected threats appearing every day. More than ever trusted partners are needed to provide proactive security management and monitoring. MSSPs are seeing a rapidly growing market, as more businesses of all sizes look to them to provide specialized expertise and resources. SonicWall provides MSSPs with a range of flexible and easy-to-manage security solutions, capable of servicing networks of all sizes and complexities. And by using SonicWall's Global Management System (GMS), MSSPs can manage thousands of customer sites from a centralized location.
Network security solutions
As an MSSP, you will be able to offer the full range of network security solutions, including SonicWall's line of Internet security appliances, wireless products, intrusion prevention, and gateway anti-virus. The automated anti-virus solution enforces service at each desktop, so machine-by-machine deployment is not necessary. Additionally, SonicWall's content filtering and content protection services offer scalability as well as ease of use. And SonicWall's distributed enforcement is ideal for MSSPs who need to extend security to multiple locations, using the Global Security Client.
Email security solutions
One service often provided by an MSSP is spam filtering. SonicWall Email Security is ideal in enabling an MSSP to provide both inbound and outbound e-mail filtering anti-spam, anti-phishing and anti-virus e-mail protection services for their customers. In addition, the MSSP can provide customer-based policy management services, including support for Compliance regulations such as HIPAA, GLBA and more. SonicWall Email Security supports multi-LDAP configurations, including the use of user-lists for those customers without an LDAP server. Reports can be run on a per domain basis as well as for the entire system and can be scheduled and e-mailed as needed. Customers can also automatically receive "Junk Box" summaries from the system so they can see for themselves the value of utilizing the e-mail protection services provided by the MSSP.
Security tools from a market leader
SonicWall's MSSP program offers providers and VARs a solid platform for meeting the needs of their clients. Besides solid technology, SonicWall also equips MSSPs with sales tools and collateral, training, account management support, co-branding, and joint programs. MSSPs are able to establish strong customer relationships, and are able to enjoy the benefits of providing service with security tools from a market leader. To learn more about our Managed Security Service Provider program view our flash video.
Scalability is a major factor for MSSPs, whose customer base grows over time, and whose customers themselves often require increasing levels of service to accommodate their own growth. With SonicWall, you can accommodate networks of all sizes and complexities. Along with scalability, you also get the best price-to-performance ratio, centralized management, and custom reporting.
Management, monitoring and reporting
SonicWall's management and reporting solutions enable managed service providers to centrally create and manage security policies, provide real-time monitoring and alerts, and deliver intuitive compliance and usage reports for all SonicWall equipment deployed with their customers. GMS is a great productivity tool for IT administrators as it enables them to service customers remotely from across the Internet using one central console for security and network management. GMS will allow the IT administrator to manage, monitor, and report on SonicWall firewall, backup and recovery, secure remote access, and anti-spam products and is a key enabler of providing managed services built around these products.
Centralized Management & Reporting
Managed Service Providers (MSPs) are challenged to safeguard the integrity of their clients' data, as well as maintain the integrity of the network and virtual assets, while still striving to achieve an optimal Return on Investment (ROI) from their subscribers. A comprehensive management platform must provide uniform policy enforcement to manage the interfaces and policies of multiple security, anti-spam, backup and recovery, and remote access subscriptions spanning a host of remote subscribers.
Features & Benefits:
SonicWall Management, Monitoring and Reporting solutions aid in delivering a rapid ROI by providing a single interface to manage all SonicWall gateway security, anti-spam, backup and recovery, and remote access products and subscriptions, which are at the core of delivering subscription services to managed service customer accounts. MSPs can define, organize and deploy thousands of appliances and custom security policies from a central dashboard. SonicWall can automate scheduling and execution of tasks defined by the MSP’s Service Level Agreement (SLA). Additionally, MSPs can quantify the value of the management services rendered to subscribers with customizable subscription reports displaying the effectiveness of the SonicWall security subscriptions.
SonicWall management, monitoring and reporting solutions offer many benefits specifically for managed service providers (MSPs) solution providers and system integrators, such as:
- Reduction in provisioning time and onsite visits, resulting in more efficient operations
- Elimination of repetitive policy tasks that may result in potential security oversights
- Demonstration of the value of security subscriptions to the subscriber using schedulable and customizable reports
- Rapid identification of network disruptions and network downtime to help maintain contractual service levels
- Management of multiple disaster recovery sites from a single Security Operation Center control point
SonicWall provides MSPs with many extra advantages, including:
- Network management and service provisioning tool
- Event monitoring and alerting
- Customer activity and security subscription reporting
- Scalable and distributed architecture
- Co-terminated support across all managed customers
- License management of security subscriptions and services from one centralized dashboard
- Various Web services, SNMP, and CLI based integration options for the MSP’s existing Line of Business, Professional Services Automation, and Network Management applications
Depending upon the scenario, Managed Service Providers (MSPs) can provide a broad range of services and features that support a high level of service for subscribers. The following are general guidelines:
MSPs managing from 10 to thousands of appliances and/or services in a Network Operations Center or Security Operations Center (NOC/SOC) environment use GMS on one or more general-purpose servers.
MSPs managing from 10 to thousands of appliances and/or services in a NOC/SOC environment use one or more UMA dedicated appliances. The SonicWall UMA provides lower total cost of ownership, higher performance, improved security, and lower complexity when compared to the deployment of GMS on a general-purpose Windows system.